Professional Profile

Senior ECM Consultant with extensive experience in Architecting, Designing ECM solutions. Have a proven ability to produce a variety of creative, on-target solutions for given problem. Have a relentless eye for detail, the ability to think critically and work effectively in critical conditions.

 

Leadership skills to lead teams to a successful team work environment. Core skills include practical experience in IBM Case Manager, Content Manager, Business Process Management (BPM), Records Management (RM) and System Engineering and Analysis. Played key roles in managing and developing enterprise-wide implementations as Technical lead and team lead for a spectrum of sectors. I have worked on preparing statement of work (SOW) providing time estimations using various project management techniques, worked with Sales Team to explain how various requirements can be achieved which helped winning new business for the organization.

 

Have worked in various domains such as Banking & Finance, Energy Utilities, public sector and Shipping Industry.

 

Gained extensive Onsite/Client facing experiences:

·   Omaha, Nebraska at current employer.

·   New Jersey, USA for 2.5 years at PSEG, New Jersey.

·   Finland for Parliament of Finland.

·   Singapore for NOL – shipping client for IBM, Singapore

 

My Area of specialization includes developing business Process Management solutions in Content Management – FileNet P8 4.0 and 4.5 and 5.1, 5.2. Advanced Case Manager 5.2, 5.1, IBM Forms 8.0.1, e-Form, FileNet P8 Content and Process Engine, IBM Content Navigator, FileNet Workplace XT, IBM Content Collector (ICC) for Sharepoint, ICC for SAP, IBM Content Analytics, BPF, Records Manager, Java, JSP, Java Script.

 

Completed trainings of IBM Case Manager 5.2 Solution Development Workshop. I have performed installations and configurations of  IBM FileNet Content Platform Engine 5.2, IBM Content Navigator, IBM Enterprise Records, IBM Case Manager 5.2, IBM DataCap 8.1, IBM forms. I have worked in an environment containing Web Sphere 6.0,7.0,8.5, Web logic 8.5, 9.2 and Web logic 11. I have worked on IDE – Eclipse, Rational Application Developer 6.0, and Rational Software Architect 7.0.

 

 

Recent Accomplishments

 

Certifications Completed:

 

·   000-581 – IBM Certified Specialist – IBM FileNet Content Manager V5.1

·   000-582 – IBM Certified Specialist – IBM FileNet Business Process Manager V 5.1

·   000-580 - IBM Certified Specialist – IBM Case Manager V5.0

·   F047G - IBM FileNet BPM Process Design for Business Analysts 4.5

·   F022G - IBM FileNet BPM Process Design 4.X

·   F042G - IBM FileNet P8 Platform Administration 4.5

·   F040G - IBM FileNet P8 Prerequisite Skills 4.5

·   F002G - IBM FileNet P8 Platform Administration 4.0

·   F005G - IBM FileNet CM Java API Programming 4.0

·   F007G - IBM FileNet BPM Administration Add-On 4.0

·   F009G - IBM FileNet BPM Java API Programming 4.0

·   F021G - IBM FileNet BPM Process Design 4.0

·   F024G - IBM FileNet eForms Designer

·   201898T - Business Process Framework Foundation

·   F034G – IBM FileNet Content Manager: Bulk Operations 4.X

·   F073G – IBM FileNet Content Manager: Backup and Restore Data 4.5

·   F035G – IBM FileNet Content Manager: Backup and Restore Data 4.X

·   FCP P8 Certified: CM Developer  3.5

·   FCP P8 Certified : BPM Developer 3.5

 

Technical Skills

 

Operating Systems / Network	Windows 95/98, XP, 2008 R2
Databases	Oracle 8i, MS Access, MS SQL, Stored Procedures, SQL Queries. DB2 v9.7
Application Server/ Internet Technologies	Java, J2EE, Servlets, JSF, Web Services, Struts, JSP.
Tools	WSAD 5.1, Rational Application Developer 6.0, Rational Software Architecture 7.0, Eclipse, VMware Player, SoapUI, Hudson Continues Integration Tool, Beyond Compare, SVN, Virtual Hosting Environment, VMWare vSphere, WinSCP, Putty, FastScp.
Web Servers	Web Sphere Application Server 7.0, 8.5, Apache Tomcat 5, Web logic 11.0
Content Management	IBM Case Manager 5.2, IBM Content Manager 5.2 FileNet P8 5.1 Content Management FileNet P8 5.1 Business Process Management, IBM Case Manager 5.1, FileNet P8 4.0 Content Management FileNet P8 3.5.0  Content Management, eForms, Business Process Framework, Records Manager, IBM Content Collector for SAP, File system, SharePoint. IBM DataCap 8.1 ,Content Navigator, IBM Enterprise Records (IER).

 

 

Employment History:

·              MRC Information Technology Inc

Location: Omaha, Nebraska, USA

Duration: Jan 2014 – Till Date

Role: Sr. ECM Consultant

 

·               IBM Singapore Pte. LTD

Location: Singapore

Duration: April 2013 – Dec 2013

Role: Senior IT Consultant

 

·               Tieto Software Pvt. LTD.

Location:  Pune, India

Duration: May 2011 – April 2013

Role: Technical Lead – FileNet Team.

 

·               IBM India Pvt. LTD.

Location: New Jersey, USA

Duration: Dec 2008 – April 2011

Role: Onsite Lead – FileNet Team.

 

·               IBM India Pvt. LTD.

Location: Pune, India

Duration: July 2007 – Dec 2008

Role: Software Engineer

 

·               Cognizant Technology solutions.

Location: Chennai, India

Duration: Jan 2006 – July 2007

Role: Programmer Analyst

 

Leadership and Technical Expertise:

·   Currently working as ECM Team leader to manage team of ECM developers and interact with clients. Manage Delivery of overall ECM Team.

·   Worked as Technical Lead for Team of 6 FileNet developers for European Client.

·   Led the implementation of numerous solutions in Enterprise Content Management resulting in improving process efficiency, addressing compliance and regulatory issues, enabling growth, improving content security and access to content throughout the enterprise

·   Worked as ECM Lead / Onsite coordinator for FileNet applications handling 12 FileNet applications. Handling offshore FileNet Team for providing ECM support to American clients.

·   Worked in IBM FileNet Solutions Team for providing solutions proposal (SOW) for various applications to PSEG – Public Services Enterprise Group (Energy Utilities Company in New Jersey, USA).Provided solutions and converted them into opportunities for many applications

 

Project Experience:

 

Project Name: Crime Victim Management System (CVMS)

Project	IBM Case Management solution using FileNet 5.2 product suite.
Client Name	Legal Client.
Environment	IBM Case Manager 5.2, Websphere Application server 8.5, Dojo, Java Script IBM FileNet Content Manager 5.2, IBM Content Navigator 2.0.2
Role	Senior consultant IBM Case Manager and FileNet P8 5.2
Duration	Sep 2014 – Till Date
Location	Omaha, Nebraska, USA

 

Responsibilities:

1.                Building and developing Case Builder applications.

2.                Develop Java module for external Data Lookup to accommodate Case Manager client lookups.

3.                Workflow and Task route designs to implement complex Business logic.

4.                Develop Java services for Letter Generation module to accomplish automatic Letter generation.

5.                Perform Build and Deployment of Custom Widgets.

 

Project Name: IBM Content Collector 4.0 for SharePoint

Project	Installation of IBM FileNet ICC for SharePoint 4.0 product
Client Name	KRAFT
Environment	IBM Content Collector 4.0 for SharePoint
Role	Senior consultant – ICC for sharepoint
Duration	Nov 2014 – Feb 2014
Location	Omaha, Nebraska, USA

 

Responsibilities:

1.        Architecting the system layout for IBM ICC for SharePoint  environment with WAS,SQL Server on Windows Platform

2.        Performed the Installation of Core components for ICC for SharePoint.

3.        Configure Task routes for migration of documents from SharePoint to FileNet.

4.        Conducting Migrations of documents from SharePoint to FileNet.

 

 

Project Name: Installation of IBM FileNet 5.2 suit of products

Project	Installation of IBM FileNet 5.2 platform and product suits
Client Name	MRC Information Technology Inc
Environment	IBM Case Manager 5.2, Websphere Application server, DB2, Windows 2008 R2, IBM FileNet Content Manager 5.2, IBM enterprise Records, IBM Content Navigator 2.0.2
Role	Senior consultant – IBM Case Manager and FileNet P8
Duration	Aug 2014 – Sep 2014
Location	Omaha, Nebraska, USA

 

Responsibilities:

1.        Architecting the system layout for IBM FileNet 5.2 environment with WAS, DB2 on Windows Platform

2.        Performed the Installation of Core components for FileNet P8 5.2 which consists of Websphere Application server 8.5, DB2 v 9.7, IBM Content Platform Engine 5.2.

3.        Installation of Process engine clients, WorkplaceXT, IBM Content Navigator 2.0.2

4.        Install IBM Forms server 8.0, IBM Forms designer 8.0

5.        Installation of IBM Case Manager Builder 5.2, IBM Case Client 5.2

6.        Installation of Add On products IBM Enterprise Records, IBM Process analyzers.

7.        Creating Object Stores, Document classes, laying out security model, Workflows and Event subscriptions, Entry Templates, Security Templates, custom Objects.

8.        Java API to connect to FileNet Content Engine, Process Engine.

9.        Configure ICC for SharePoint.

 

 

Project Name: Mortgage Banking Workflow (MBW)

Project	Mortgage Banking Workflow
Client Name	Banking Client
Environment	IBM Case Manager 5.2, BPM, eForms
Team Size	25
Role	Senior consultant – IBM Case Manager and FileNet P8
Duration	May 2014 – AUG 2014
Location	Detroit, MI, USA

 

Responsibilities:

1.                Architect and design the solution, Analyze business requirements from IBM case manager perspective.

2.                Performed various Proof of concept to demonstrate various functionality as a prototype before starting development.

3.                Develop overall framework for designing the system.

4.                Create BPM workflow for accommodating business logic which is not achievable by Task editor of IBM Case Manager.

5.               Troubleshooting, researching, and identifying new system capabilities.

6.                Worked with IBM for dealing with PMR process and fix the IBM Case Manager 5.2 product issues.

 

Project Name: Timesheet Management solution

Project	Timesheet Management solution
Client Name	State University Retirement System
Environment	IBM Case Manager 5.1, IBM Forms, BPM,
Team Size	5
Role	Senior consultant – IBM Case Manager
Duration	Jan 2014 – May 2014
Location	Omaha, NE, USA

 

Responsibilities:

1.        Architect and design the solution, Analyze business requirements from IBM case manager perspective.

2.        Document the solution design document and technical specification document.

3.        Develop overall framework for designing the system.

4.        Create IBM Forms 8.0. Integrate IBM Forms with Case Manager.

5.        Create BPM workflow for accommodating business logic which is not achievable by Task editor of IBM Case Manager.

 

Project Name: CM Workflow for Benning Constructions, Atlanta, USA

Project	CM Workflow
Client Name	Benning Constructions
Environment	IBM Content Manager 8.0, Java, AIX
Team Size	5
Role	Senior IT consultant – IBM Content Manager
Duration	Jan 2014 – March 2014
Location	Omaha, NE, USA

Responsibilities:

1.                Design and develop an Email notification program which will run periodically and queries IBM CM for records suitable for sending email. Used IBM CM Java API to achieve this.

2.                Customer interaction for designing format of CSV export. Design and develop export program which runs as batch program  and generate CSV file to be consumed by AS/400 system.

3.                Developed  Event handlers using CM API to perform Auto Copy program to create multiple copies of Item based on user action.

 

Project Name: Quote to Case (Q2C) for Neptune Orient Lines (NOL), Singapore

Project	Q2C (Quote to Case)
Client Name	Neptune Orient Lines (NOL)
Environment	P8 FileNet 5.1, Content Manager, ICC for SAP, Content Search Engine, SOA, Web services using JAX-WS.
Team Size	Onsite – 50+
Role	Senior IT consultant - FileNet
Duration	April 2013 – Dec 2013
Location	Singapore

 

Role and responsibility:

1.                Performed Single server installation of below products of FileNet suit on IBM development environment. AE, CE, PE, Workplace, WorkplaceXT, Content Search Engine (CSE), IBM content collector for SAP (ICC for SAP), ICC utility client, ICC P8 client.

2.                Installing and configuring ICC for SAP module. Preparing FileNet environment for integrating SAP with FileNet. Creating Object Stores, Document classes and property templates required for SAP – FileNet

3.                Developing and deploying Web services for Document CRUD (create, Retrieve, Update, Delete) operations.

4.                Working as Single point of contact and SME for all FileNet related queries. Helping the SAP, ESB and WPS team in deciding technical approach for integration of respective areas with FileNet.

5.                Laying out FileNet security in order to provide secured access to FileNet documents.

 

Project Name: VASKI (Process Management for Parliament of Finland)

Project	VASKI ( Process Management for Parliament of Finland)
Client Name	Parliament of Finland
Environment	P8 FileNet 4.5, Business Process Framework, Records Manager, Web services, IBM Case Manager 5.1
Team Size	Onsite – 5, Offshore 20
Role	Technical Lead – FileNet India Team
Duration	May 2011 – April 2013
Location	Newark, NJ, USA

Role and responsibility:

1.                Acting as a Technical Lead from offshore location and leading a team of 6 members FileNet Team.

2.                Involved in designing IBM FileNet P8 Workflows and designing the class model/ Data model.

3.                IBM Case Manager Solution design and develop the OOTB user interface.

4.                Involved in designing UI using BPF.

5.                Involved in creating web services and consuming them in FileNet application.

6.                Creating Custom Component Integrated for achieving custom capabilities in Workflow.

7.                Mentored and supported the application developers and new team members with FileNet P8 API's capabilities and best practices

8.                Performing deployments and release management for the Content and Process Engine configurations and settings.

9.                Tracking the activities of the team and making sure that project delivery is following the schedule.

 

Project Name: Public Services Enterprise Group (PSEG) - AMS
 

Project	PSEG (Public Services Energy n Gas) Application Maintenance Support.
Client Name	PSE&G, NJ, USA
Environment	P8 FileNet 4.0, FileNet P8 4.5.1, eForms, Business Process Framework, Records Manager. Email Manager ,IBM Content Collector, IBM Content Analytics, FileNet Workplace XT, Process Analyzer
Team Size	Onsite – 10, Offshore 20
Role	Onsite Technical Lead – ECM Applications.
Duration	Dec 2008 – May 2011
Location	Newark, NJ, USA

 

Responsibilities in PSEG project

1)       Onsite Technical Lead for ECM – FileNet applications. Serving as a primary technical liaison with the vendors and facilitate support and troubleshooting

2)       Understanding Clients Change requests about the existing implementation. Designing and developing the solutions to fulfill clients change requirements. Responsible for gathering Business Requirements, creation of Technical Design Documents and user Documents.

3)       Project management related activities such as Weekly status reports, processing access request related formalities.

4)       Supporting the development teams with application configuration, deployment and technical issues

5)       Performing deployments and release management for the Content and Process Engine configurations and settings

6)       Performed and coordinated regular maintenance on backend Unix servers and front-end web servers and installed upgrades and FileNet software patches

 

Project Name: Lloyds TSB - CorMaC

 

Project	CorMaC – COM (Corporate Markets customer opening and maintenance)
Client Name	Lloyds TSB (UK)
Environment	P8 FileNet 4.0,Rational Software Architecture (RSA)
Team Size	10
Role	Team Member
Duration	Dec 2007 – Dec 2008
Location	Pune (India)

              

Responsibilities

·  Responsible for developing FileNet services to create Customer, Create Case and Content Management related FileNet Development.

·  Responsible for developing on the components of Process Engine viz. components Integrators of Workflow.

Project Name: Customer Data Management Solution (CDMS)

 

Project	Customer Data Management Solution (CDMS)
Client Name	IBM INDIA PVT. LTD.
Environment	P8 FileNet 4.0,Rational Application Developer (RAD)
Team Size	10
Role	Team Member
Duration	July 2007 – Dec 2007
Location	Pune (India)

Responsibilities

 

·  Responsible for developing FileNet services to create Customer, Create Case and other Content Engine Management related FileNet Development.

 

Project Name: Case Management Workflow (CMW)

 

Project	Case Management Workflow
Client Name	Key Bank (U.S.A.) www.keybank.com
Environment	Rational Application Developer (RAD) jsp, Servlets, Oracle, P8 FileNet Process engine and Content Engine.
Team Size	30
Role	Team Member
Duration	Apr 2006 – July 2007
Location	Chennai (India)

Responsibilities

·   Responsible for creation of Alert Details Module which is UI for Alert Creation.

·   Responsible of creation of Object Stores and content Engine properties in P8 content engine for some of the modules.

·   Partially involved in working with workflow of FileNet process engine for converting alert into Case.

The specialty of this project is the methodology called SCRUM which an enhancement of the iterative and incremental approach to delivering object-oriented software.

 

Educational Background

 

·   Master of Computer Applications from Garware College affiliated to Pune University 64.85 % (May 2006).

·   Bachelor in Computer Science with 70.00%(May 2002)

·   10+2 from Kolhapur Board with 74.50 %(May 1999)

·   10th  from Kolhapur Board 82.00 % (May 1997)